JoomStew Radio – Joomla Podcast
25Feb/108

At What Point Does Your Work Belong to the Client?

I have been working on a project as a contractor to another small web design firm for the past 9 months to get a large (250page) website designed, coded and content loaded (turnkey). It was all loaded by hand as we went from single pages as the source to the Joomla CMS.

Why did it take 9 months? Because it's a large agency and getting approvals was like pulling teeth. We would literally go 3 or 4 months in a holding pattern while so-in-so spoke to so-in-so and on and on.

We showed them a design mockup about 3 months into the development and it was just a background image with a small flash file used as an image rotator. But the design was pretty much locked in at that point except for a few layout changes to the side modules. We finally got an approval and I started coding.

I actually created the development site using Joomla 1.5 in July of 2009 and finished the template and 165 pages of the content in January of 2010. It's sitting on my server with a link given to the client for final 'tweaks' and to find out who was finishing the content as the decision had never been handed down when we asked several months back. Basically I went about 50 hours over the original budget, and never asked them to pay me for it. But I couldn't just keep giving my time away for free and we had not written all the content loading into the original agreement, so this was extra.

I took this job DIRT cheap in hopes of having a flagship site in my portolio to show other agencies in this specific niche in the future. I even purchased a new domain that is niche focused with full intent to pursue it as a partnership with the person who landed this job.

Enough front story, here's the kicker... basically they copied our work. Since giving them the link 2 weeks ago, their in house IT department decided to take my design and 'incorporate' it into their site without our knowledge. It's not hexadecimal color coded perfect... and there's only 10 pages or so done to this point, but it's the same header/logo/image rotator/3 column design and layout I created over 6 months ago. Hell it's even got a few logos I created from scratch thrown in for good measure. But it looks like shit, like a 1990 version of my work.

Their copy is live on the internet. And while I have been paid a good portion to date by my partner in this, they have not paid the design firm yet. Supposedly a check is ready, they just haven't had time to get it out yet.

Either way, this design is my own personal work. The code is my work; 9 months of work. Nothing has been turned over to the end client yet, nor does the partnering design firm have a copy of the dev site. I hold it 100% in my possession. But their current live site looks 80% like my 'new' version.

When questioned on it today, they backpedaled and said "don't worry, you will get paid for it." Great, but this doesn't help with the fact that we did the work at a seriously reduced rate on the understanding this would be a great site to add to our portfolio. And since the final work has not been turned over to them yet, they pretty much just took the design and tried to implement it themselves.

This is clearly a bad situation any way I look at it... so the question is, have you ever had your work copied by a client during the development process? If so, what did you do?

About Robert Vining

An avid Joomla! supporter, Robert Vining spends most of his days developing cool new joomla websites for clients of Roberts Web Design, answering questions as a SobiPro Support Team member for the SobiPro Directory Component, mingling with cool Joomla folks as an Admin at All Together As a Whole and also runs a small SobiPro Template club called Sobi Templates.

Comments (8) Trackbacks (0)
  1. That’s a downright dirty move that’s been pulled on you for sure. Agreement or not, it’s downright unethical. I always include in my TOS, something along the lines of;

    [i]Copyright.
    Copyright to the finished web design site produced by YOUR BUSINESS NAME will be owned by YOUR BUSINESS NAME until final payment under this agreement and any additional charges incurred have been paid. Rights to photos, graphics, source code, work-up files, and computer programs specifically are not transferred to the Client, and remain the property of their respective owners.[/i]

    I do this for any project ( Big or Small ) just to be on the safe side.

    • That’s a good point Mustaq, my wording is much simpler regarding the copyright of the work. Mine simply says that Copyright of the work belongs to you upon completion. While I still might have a case, which I believe this will end amicably due to the nature of the client, I still need to keep myself protected against things like this with proper wording in my contract.

      • That’s great, Robert. As long as this was agreed to, you are protected, just a schlep to fight for something that you are legally entitled to.

  2. Yes, I actually just had a similar situation just this week. Almost identical, and the “redesign” looks like dogsh*t. I am actually in a good position because this genius abandoned his domain name which has very good rankings. I will be turning it into a blog than pulls RSS feeds with some advertising. In the end this clients new site looks terrible and a few months down the line, he will realize he was on the losing end of his decision.

    It has definitely made me rethink my contract and how I will work with clients in the future. I am change my 50% up front, 50% upon completion to 50-25-25. I wil also be making more clear than any work design or coding wise is owned by me until payment is made in full.

  3. I know just how you feel having your work stolen. Its crazy what some people do.

  4. I had a similar experience with a government department. Fortunately I had a strong contract that ensured timely payment whether they had met the deadlines or not. Nowdays I’ll only take on a big job with 50 per cent up front.

  5. Same here, 50% upfront 25% halfway and 25% before moving the site live.
    Now, that’s on paper, I usually have to wait days, weeks or even months to have the 25 and 25… As we work with a lot of gov sites and not for profit, those clients sometimes consider us a … bank (duh). As they have their salary payed every month, they don’t get it that their payment is our salary, strange.

    That said, I always keep control of the server (our own dedicated) and whilst the domain name is always registered to the client, we also keep it under our hood (admin, tech), not much but at least some ways to protect ourselves.

  6. Well, this actually turned out for the best, everyone got paid, the person in question and I communicate civilly since the site went live and all is well. The site is hosted on my server still, and is the largest site I have completed to date.


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